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ICCA Association Newsletter

November 2015
4th Quarterly Update

Association Newsletter: November 2015
4th Quarterly Update

As 2015 slowly draws to an end, we would like to use this last Newsletter to highlight some of the latest topics.

Improve your delegates ‘healthprint’ with World Obesity Federation’s Healthy Venues Award
Every year millions of people attend meetings, conferences and other events, often for multiple days, at conference venues around the world. This involves a large amount of time spent sedentary, with limited access to healthy food and places for physical activity. A recent survey of event planners carried out by World Obesity found that some of the challenges faced when planning healthy menus for conferences include low availability and high price of healthy options. To read the full article please click here.

For more information please contact Chris Trimmer, Executive Director of the World Obesity Federation at
What do you do when somebody is pretending to be you?
Have your exhibitors and participants been contacted by agencies pretending to be the official housing agent? Have you noticed websites been put up giving the impression of the official congress website? If so, we would like to hear from you, we would like to address this problem, discuss it in an article and session at the ICCA congress. We would like to assess the extent of the problem and find mutual solutions in overcoming these issues. Please contact Davi Kaur ( We look forward to hearing from you! 
- Davi Kaur, MPhil., Head of Congress Unit, ECCO
On behalf of the Conventa experience team we would like to invite you to become a hosted buyer at the 8th Conventa and join a select group of international meeting planners who have the chance to personally experience the emerging region of ‘New Europe’. The boutique show will take place in Ljubljana, the capital of Slovenia, from the 20th to 21st January, 2016. Read more here.
Update the meetings profile of #name1# #name2# #name3#
ICCA holds in its database a vast amount of data on international meetings, including yours. In order to ensure that the information we hold on your meeting is up-to-date we urge you to register for the ICCA Association Portal and update your information or alternatively please contact our Director of Research Marco van Itterzon at Up-to-date information will help boost delegate attendance to your meetings.
In cooperation with Safehotels Alliance, ICCA has released a new white paper designed for association executives and meetings management companies to tackle any crisis situation.

CEO of ICCA Martin Sirk said: “Planning, foresight, great contingency preparation, understanding how to communicate internally and externally, and perhaps most critically, teamwork, are all covered in this new ICCA document, which we hope will enable international association meetings to safely navigate an ever more complex and challenging global environment.

Two complementary forms of crisis management – operational and communications – are covered in the document.

Provided by Safehotels, the operational guidelines contain the main components of a crisis management and emergency plan, roles and responsibilities of a crisis management team, an appendix with practical guideline templates and links to useful resources and information.

For the crisis communications guidelines, they comprise Managing the media by regular ICCA congress speaker, Tina Altieri of Media Australasia Xchange, as well as an article by ICCA’s Communication Strategist, Mathijs Vleeming, called Reactive or proactive? Seven factors for effective crisis communication for international meetings, it also includes a crisis communication checklist to prepare before an event.

The appendices include two ICCA case studies on how the organisation dealt with potential crises involving an outbreak of dengue fever before the 2012 ICCA Congress in Puerto Rico, and geopolitical challenges related to ISIS and Ebola at the 2014 ICCA Congress in Turkey, as well as an article on dealing with the media spotlight in times of crisis.
The crisis management guidelines are part of a series of ICCA publications designed to help associations run more efficient meetings. Download a copy now (available to ICCA Association Portal users only).
  1. PCAAE Association Executives Summit III
    Manila, Philippines
    3-4 Dec. 2015
  2. North American Client/Supplier Business Workshop, Banff, AB, Canada, 15-17 Jan. 2016
  3. Conventa,
    Ljubljana, Slovenia
    20-21 Jan. 2016
  4. Convene,
    Vilnius, Lithuania
    10-11 Feb. 2016
  5. ICCA Destination Marketing Small Client/Supplier Business Workshop, Uppsala, Sweden,
    18-20 Feb. 2016
  6. ICCA International Meetings Foundation Seminar,
    Melbourne, Australia
    21-22 Feb. 2016
  7. Middle East Association Congress,
    Abu Dhabi, UAE
    5-6 Apr. 2016
  8. ASAE Great Ideas Global Association Management Conference Asia Pacific,
    Hong Kong
    10-12 Apr. 2016 
  9. Association Expert Seminar,
    Frankfurt, Germany
    16-18 Apr. 2016
  10. IMEX 2016,
    Frankfurt, Germany
    19-21 Apr. 2016
  11. ICCA Venue International Client/Supplier Business Workshop,
    Cancun, Mexico
    19-21 May 2016
  12. ICCA Destination Marketing European Client/Supplier Business Workshop, Valencia, Spain
    30 Jun.-02 Jul. 2016
  13. ICCA Venue European Client/Supplier Business Workshop, Vienna, Austria
    01-03 Sept. 2016
  14. 55th ICCA Congress, Kuching, Malaysia
    13-16 Nov. 2016
  15. Forum for Young Professionals at ibtm world
    Barcelona, Spain
    27-29 Nov. 2016
  16. IBTM World 2016, Barcelona, Spain
    29 Nov.-01 Dec. 2016

International Association Meetings News
Quickly catch up with international association meetings news, hand-picked for you every week by ICCA on You can subscribe to receive weekly updates by email. Here are some highlights: 

Airbnb has “tremendous disruptive reach” claims association boss
New York City hotels have blamed Airbnb’s operations for a loss of $2.1 billion to the lodging industry and the broader economy of New York City over the course of the last year. In a new report released by the Hotel Association of New York City titled ‘Airbnb and Impacts on the New York City Lodging Market and Economy’ a wide range of impacts on the city’s lodging industry are listed. “These impacts exist due to the existence of the Airbnb lodging alternatives
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