ICCA Association Portal - Case studies

You know your meeting’s attendees. You even love them—well OK, some of them. But are you unintentionally doing them a disservice? As a frequent meeting-goer, here are some traps I see planners fall into all too often. But they don't have to!
1. Thinking about your attendees as “attendees.” Sure, you want them to physically show up at your meeting, but is their body the only thing you want to check in? What about their hearts, their minds, their attention, their intentions?  

To read the full article, please follow this link to the website of our media member MEETINGSNET Magazines & E-Media, Penton Media.